Title: VTC Specialist - Top Secret/SCI Clearance is Required - Fort Bragg, NC
Location: USA-NC: NORTH CAROLINA-FORT BRAGG
Job Number: 1300I5L
Top Secret/SCI Clearance is Required.
MINIMUM GENERAL EXPERIENCE-4 years experience maintaining, installing, and relocating work stations, operating systems, standard office automation software to include VTC/VOIP suites. FUNCTIONAL RESPONSIBILTY: Install configues, test, upgrades, maintains, troubleshoots, and repairs video teleconferencing (VTC) systems and VOIP equipment. Knowledge of various VTC operating systems: Tanberg, Polycom, Cisco and related protocols (i.e. H.323, H.235, H.264, H.239. and a working knowledge of routing equipment and their interfaces with VTC hardware, and multi layer secure network environment
Essential Job Functions
* Assists in designing and implementing new methods, procedures, and systems (both automated and manual) to improve the processing and flow of information within the company.
* Assists in developing documentation of the system specifications, including system scripts, system installation procedures, system backup and recovery techniques and system test methods.
* Assists in developing cost/benefit analyses for new proposed program modifications, methods, and procedures.
* Troubleshoots basic network problems; monitors and evaluates system performance. Analyzes, installs and configures applications as needed.
* Establishes basic operational databases, software configuration controls and system interfaces for computer system(s) assigned.
* Assists in maintaining file servers and network access; documents and analyzes system anomalies to ensure optimum equipment performance.
* Prepares systems for operational use and supports operational tests.
* Gathers information from users for analysis of problem areas and prepares elementary feasibility studies.
Qualifications:
Basic Qualifications
* Bachelor's degree or equivalent combination of education and experience
* Bachelor's degree in computer science, management information systems, or related field preferred
* Zero or more years of systems development or systems analysis experience
* Experience working with appropriate programming languages, operating systems, hardware and software
* Experience working with relational databases to facilitate systems analysis
Other Qualifications
* Personal computer and business solutions software skills
* Analytical and problem solving skills for design, creation and testing of programs
* Communication skills to interact with team members and support personnel
* Interpersonal skills to interact with customers and team members
* Ability to work in a team environment
Job: Systems
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